Intercultural Communication & Collaboration
– Fostering trust and Open Communication for Global Team success –
This workshop is designed for remote teams, international companies, and multicultural teams in startups and scaleups that face communication challenges due to cultural differences.
It provides essential insights into intercultural communication, helping teams build trust, enhance collaboration, and reduce misunderstandings that impact productivity. The participants will explore different communication styles, learn strategies to navigate cultural nuances and develop a team collaboration agreement to create a shared foundation for success.
We will also pay special attention to written communication, as remote teams often rely on emails, Slack, and other text-based channels, which can easily lead to misinterpretations.
Through practical exercises, discussions, and real-world applications, this workshop empowers teams to work more effectively across cultural and geographical boundaries, improving cohesion, productivity, and overall team dynamics.
AGENDA
-
Sharing the purpose and the agenda of the workshop
One exercise to check in with participants and understand how they are arriving
One interactive activity to build rapport and create a comfortable space for discussion
-
Understanding key concepts of intercultural communication
Discussing real-life challenges teams face and solutions to it
Exploring personal cultural behaviors and communication styles to increase self-awareness
Identifying personal communication and work preferences
-
Defining desired and unwanted behaviors within team collaboration
Co-creation of guidelines for seamless communication and collaboration within the team
Exploration of team dynamics in a collaborative setting
-
Understanding the three types of communication (verbal, para-verbal, and non-verbal) and their impact in a multicultural setting
Practical strategies to master intercultural interactions and enhance collaboration
Exploration of the advantages and disadvantages of the different types of communication
-
Understanding why written communication (emails, Slack messages, etc.) is prone to misinterpretation
Learning techniques to write clearly and avoid misunderstandings in remote work environments
-
Understanding the dynamics of bilateral communication
Realizing and experiencing the art of active listening
Internalizing the main reasons why communication breaks down
Managing emotions effectively in high-pressure situations, conflicts, or misunderstandings
-
Reflecting on key takeaways and lessons learned
Participants share insights and discuss how they will apply their learning in daily interactions
A final short exercise for appreciation within the group
WORKSHOP OBJECTIVES
Many remote and multicultural teams struggle with miscommunication, which leads to unnecessary conflicts, decreased productivity and cohesion, and a lack of trust. Differences in communication styles, cultural norms, and written communication misunderstandings can create friction, making collaboration inefficient and frustrating.
This workshop addresses these challenges by fostering curiosity, empathy, and a deeper understanding of intercultural communication. It equips participants with strategies to communicate clearly, interpret different communication styles, and navigate cultural nuances confidently.
The entire workshop is designed to not only enhance intercultural communication skills and collaboration but also to nurture stronger relationships, deepen trust, and foster greater team cohesion. Through dynamic exercises, discussions, and real-life scenarios, participants develop a shared understanding that promotes collaboration and psychological safety within the team.
DETAILS
Format: One full-day in-person workshop + two 90-minute follow-up sessions online
Structure: Learning moments, group exercises, discussions, Q&As, and case studies
Participants: minimum of 5
Language: English
Imagine a team where communication flows effortlessly, trust is strong, and collaboration thrives across time zones. When teams are aligned, cultural differences become strengths, not barriers. By fostering open communication and trust, you can unlock remarkable innovation, problem-solving, and performance.
So, if that’s what your business is looking for, would it be a crazy idea to have a chat?